As you say in one website post: ‘members have little influence on management’ and I certainly, though a member, after reading a recent newspaper report, have no idea of who the “mutual’s powerful regional representatives” are or where they came from.
I am puzzled by the regional structure and the branches that are direct members of the Manchester HQ and asked my friend who works there. She said “it is complicated”. She has worked there for nearly 20 years and does not like some of the “straight from a supermarket” new arrivals.
I assume the often-mentioned plasterer and nurse are on the main board and not the bank direct. The inference is, ‘What would they know?’
In fact, probably enough to ask a few obvious questions and nowhere near as stupid or incompetent (or worse) as those that ran the bank and did not notice the £1500 million that was missing.
I suspect that the plasterer can run a small business and a senior banker could not run one to save his life.